DAMAGE ASSESSMENT · DOCUMENTATION
An assessment your insurance company can use in the case
Professional damage assessment for phones and other devices in Stavanger — with technical evaluation, damage description and a report you can attach to the insurance case. The insurer decides the outcome.
WHAT THE ASSESSMENT INCLUDES
Device inspection
Physical and functional review of the device.
Damage description
Precise, objective description of the damage.
Photos when needed
Documentation photos where relevant.
Cost estimate
A realistic repair cost, not a rough guess.
Conclusion
Including whether repair is worthwhile.
WHY THIS MATTERS
A professional assessment gives you an objective basis
Insurers often ask for documentation they can rely on. An assessment from a professional technician gives you an objective basis — whether the device should be repaired, replaced, or the case reviewed again. Acceptance by an insurance company is not guaranteed; requirements vary, so confirm with your insurer what they need.
THE PROCESS
How we carry out the assessment
01
The device is dropped off or mailed in
02
Full technical inspection
03
Written report is prepared
04
You receive documentation ready to use
WHAT YOU RECEIVE
A document ready to use
A written assessment with device inspection, damage description, cost estimate and conclusion — ready to send to your insurance company.
After the assessment you receive an insurance report (PDF) you can send to your insurer. You can follow the case with the reference number you receive on submission. Whether the insurer accepts the report is their decision.
SAMPLE REPORT
What a damage assessment report looks like
See what you receive after a completed assessment — a professional PDF with technical evaluation, documented damage, cost estimate and recommendation ready for your insurer.
Sample report
iPhone 14 Pro 256GB Space Black
Vannskade / korrosjon i ladeport
Ved inspeksjon er det observert fuktighetsspor og begynnende korrosjon i Lightning-porten. Skjerm og touch fungerer normalt. Face ID responderer som forventet. Batteri rapporterer normal helse i systemdiagnostikk. Det er…
Report number: EKSEMPEL-SKAD-2026-000001
The report includes
- ·Technical assessment
- ·Documented damage
- ·Cost estimate
- ·Repair recommendation
- ·Documentation for the insurance company
The sample report is anonymised. All customer details, identification numbers and case specifics are removed or replaced.
RELEVANT IF YOU
- Have experienced theft or an accident
- Are unsure whether repair is worthwhile
- Need documentation for a company insurance case
FREQUENTLY ASKED QUESTIONS
Typically a technical evaluation, damage description, relevant documentation and a conclusion you can use further. Scope is agreed for the case.
No — we cannot promise that. Many insurers want professional documentation, but requirements vary. Check with your insurer what they need.
It depends on device, damage and capacity. You get a more concrete estimate once we know the case.
No. The damage assessment stands on its own, regardless of where you eventually repair.
Yes. Mail-in can be arranged when that works better than visiting Stavanger.
Need an assessment you can trust?
Send us information about the device and damage — we will provide an honest, documented assessment.
REQUEST A DAMAGE ASSESSMENT
Tell us about the device and the damage
Fill in the form below. We will contact you and prepare an insurance report you can send to your insurer. Acceptance by the insurance company is not guaranteed.